Find answers to common questions about our products, services, and policies.
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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.
Our products are formulated with different skin types and concerns in mind, including dry, oily, combination, sensitive, and acne-prone skin. Please check each product description to find the best match for your skin.
Start by identifying your main skin concern, such as dryness, acne, dullness, pigmentation, or sensitivity. You can also contact our skincare team for personalized recommendations.
Results vary depending on the product, your skin type, and the concern being addressed. Consistent use is key, and some products may require several weeks before noticeable results appear.
You can find the full ingredient list on each product page and/or on the product packaging. If you have a specific allergy or ingredient concern, please review the list carefully before purchasing.
To return an item, please follow the instructions provided in your order confirmation email. You will need to include a copy of the order invoice and the item in its original condition.